Frequently asked questions

What happens if our employee headcount moves into a different plan?

For monthly plans, you'll move to new pricing (up or down) at the beginning of the next month. For annual plans, you'll either pay in or receive a refund of the pro-rated difference. Our billing is always simple, transparent and fair. We'll do right by you.

How long is the free trial?

We provide a 30 day free trial, allowing you to get a feel for the platform as well as run a pay run or two.

Can you help us run payroll if we run into problems?

Our support team is on standby to help you with any problems, technical or otherwise. We're here to make your payroll process the smoothest it can be.

Can KarbonPay submit our local taxes for us?

In some countries, payroll tax submission is integrated and automated. In other cases, a manual submission is necessary. KarbonPay can take ownership of local tax submission for you as a plan add-on.

Our Branches

New York

Phone: +1 (347) 606-9342

Email: Benny@Emobilitynow.com


Phone: +1 (951) 346-6610

Email: Barry@emobilitynow.com

Guangzhou China

Phone: +86 132-6309-5321

Email: Hershel@Emobilitynow.com


Phone: +972 52-539-7320

Email: glikkobi@gmail.com


Mon-Fri 10:00 AM - 06:00 PM

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